94.0% would refer friends and family to us

5 stars Customer since 2017

Being my first time, I had no idea what to expect. Erin was kind and very professional and walked me through the steps.

5 stars Customer since 2017

I find the staff there to be extremely friendly, helpful and caring!!! There is definitely a very upbeat and happy vibe there that makes me feel welcome every time I walk through the door!!! The instructors are amazing and the students very thoughtful and always asking how I’m doing. I’m sooo excited that I found this place!!!!

5 stars Customer since 2017

Debbie is super nice and friendly! I even texted her when I forgot some instructions and she replied promptly. She makes sure that I get the full treatment and ensures quality.

4 stars Customer since 2017

This is the third time I have participated, this time I booked the advanced Botox day. I was not thrilled I waited over an hour , then the girl that did the Botox procedure was not confident in herself it was awkward. I got less Botox this time based on what was suggested not sure if I am happy with that decision as well . I will book again in March one off time will not make me stop.

5 stars Verified customer

Very pleasant experience. The students work with you through the process and are helpful to one another. The instructor was fabulous the way she handled the students and her interaction with the client (Me).

4 stars Verified customer

the medical students were great but the girl at the front desk was very rude i asked her something and she turned her head and was speaking to her coworker then after when she was done she then was ready for me just think she could of been more into the clients other then that over all it was good just have to wait and see if results are worth it

5 stars Customer since 2014

Tracy and Jan are so professional as well as warm and caring

4 stars Verified customer

The Service was great ...however I called to ask where it was in Boston and I was told it was at the Boston Harbor Hotel and it was at the Boston Hyatt Hotel in Boston Harbor . So I went to the wrong place .

When I received the phone call to confirm they did not tell me where the location was.

I Have been to NLI many times and they never have my old chart ......So every time I have to fill out the info again. I would really like to have my old records there so that they know what was done previously .....like the botox units and where I had it placed would be helpful.

Other than that I am a happy customer.

5 stars Verified customer

Wonderful experience! The teacher was incredibly thorough which made it interesting for me too! Quality treatment and overall wonderful group of people. TY!

4 stars Customer since 2015

Freindly an helpful

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