Normally I have a great experience but the last time I was there, I waited an hour to be seen due to one of the receptionists putting me with the wrong doctor. When I checked in I told her my doctor and I wrote it on the sign in sheet so whether she was new or just goofed I don't know. After 45 minutes the other receptionist asked me which doctor I was seeing and I told her. Instead of finding me on the wrong list, she merely said that my doctor must be running behind, which she wasn't , and that I would be called soon. It seems like someone could have checked what doctor they had put me with to figure out why I wasn't being called in. Instead, the nurse figured it out and came and got me, apologizing for the mix up. It just was strange to me that I couldn't get checked in correctly when I have been coming there for years.