88.9% would refer friends and family to us

4 stars Verified customer

As always, my visit was efficient.

5 stars Verified customer

The staff there were nice and informative on the different types of fertility assistance.

5 stars Verified customer

Dr. Robin and the staff are really great. I do feel like a lot of appointments and procedures are scheduled with little to no warning, which is difficult for patients who are working. I also feel like there are frequent issues with the billing. Additionally, it is difficult to get a return call for various issues sometimes. I do understand you guys are busy, but that can be a little frustrating sometimes.

5 stars Verified customer

My experience with the New Hope Center has been enjoyable. The individuals who are employed there are very respectful and nice.

5 stars Customer since 2017

Our first 2 visits me and my girlfriend were pretty anxious and nervous, but the staff and Dr. Robyn took such good care of us that in the end we were left feeling comfortable and confident that we picked the right doctor and center to help us conceive our blessing to come.

3 stars Verified customer

I meant to say Lab Corp owes me a refund of $410 and is refusing to pay it cause they can; cause they are a massive corporation that does that to people all over the country.

I really almost didn't try another fet because of Lab Corp.

I really wish New Hope would find a different lab to work with. Lab Corp is taking great advantage of New Hopes patients :( basically keeping money they are contractually required to return ...

Again other then Lab Corp the whole New Hope place was pretty great

3 stars Customer since 2015

Staff is nice however, Dr. Robin still hasn't found out the issue with me

3 stars Customer since 2015

Actual treatment there by Kat and Dr Robin 100% awesome 5+stars ... Best ever...

Half the nurse were wonderful ... Had a few issues with some . Sometimes couldn't get appointments in timely manner; sometimes had to wait a long time while there.

Didn't like having to pay out of pocket for sedation when it would have been a covered service under my insurance plan; or if provided documention I could have filed it myself as out of network ...

Hate, hate, hate Lab Corp and wish New Hope used some other lab. Otherwise I would give you all 100% 10 stars ... Lab Corp demanded a credit card up front which is against AMA... Against the contract they have with bc/bs too... Required me to pay before my insurance did... Lab Corp owes me back $410 all from New Hope blood work that was paid for by my insurance company too. Lab Corp is a massive corporation that unethically does this to a lot of people nation wide.

The actual blood draw people were actually almost always very nice, except when demanding a credit card.

Do want to again let New Hope know I am very thankful for my baby; who just turned 4 months. In my unique situation I most likely wouldn't have been able to have a baby. My problems weren't physically that complex ..but . I am another person who actually had a different gyn recommend for me to just get a hysterectomy; that was 5 years before finding New Hope. So thankful I didn't listen to that other Dr.

5 stars Customer since 2016

Being a patient at New Hope has been a great experience. Going through the infertility process is extremely stressful and scary but everyone has been so wonderful and supportive. I had two choices of who to go to when I began this process and once I met with Dr. Robin I knew I was in the right place for me and my husband. I could not ask for better guidance and direction. I feel that we have been very blessed through this even though it has not been easy or what we expected.

5 stars Verified customer

Dr. Robin is the best doctor you will find. Kind, compassionate and understanding. Couldn't recommend her and her team more.