96.9% would refer friends and family to us

5 stars Verified customer

My experience was wonderful. Each staff member I came in contact with was excellent, pleasant and easy to work with.

4 stars Customer since 2012

My exam was the usual thorough one. I went in for a specific problem and I feel it was diagnosed and treated with all the usual knowledge and professionalism I have come to expect from Dombrowski Eye Associates. What I didn't expect was for 45 minutes to elapse before my exam began. From my perspective this was too long 1) because I'd made the appointment six months before 2) I was 10 minutes early. I have not experienced this type of inconvenience before but felt it necessary to bring up in a satisfaction survey.

5 stars Customer since 2017

This was my first visit to Dombrowski and I can say it was a pleasant experience.

5 stars Customer since 2008

Even though they were short staffed and behind on my apppintment everyone was very kind and apologetic. Dr. Petcov still took time to explain to me why It is hard to get perfect vision with mono-vision lens. He did not let his lack of time get in the way of my appointment. Kudos!

5 stars Verified customer

Always great Customer service .

5 stars Customer since 2016

GREAT EXPERIENCE

1 stars Customer since 2008

I always appreciate when Dr. P. explains the mechanics of what is (or is not) taking place within my eyes, because it clarifies many of the questions I have. He makes suggestions about ongoing care but does not try to pressure me into anything. It makes my appointments downright enjoyable. :) I also enjoy interacting with all of the ladies at the front desk.

5 stars Customer since 2008

The eye exams are very high tech and thorough. Associates are very helpful in selecting glasses.

1 stars Customer since 2008

Dombrowski Eye Associates offers top notch customer service and would recommend them to my family and friends.

5 stars Customer since 2017

From the moment I stepped into the office, the staff greeted me and were welcoming.

The Dr. was friendly, professional, and thorough with the exam and his explanations to my questions.

I would definitely recommend this office for eye exam and eyewear.

Also in Lancaster

Dental

Healthy Smiles Dental

5 stars 508 reviews

The front desk staff were fantastic in explaining everything with my insurance and making sure I had access to the forms before my appointment. Shannon my hygienist was great!!!!! My first appointment went so smoothly. She explained everything thoroughly and really made me feel comfortable during my cleaning. She checked how I was doing multiple times during the cleaning and explained proper oral care at home. She took the time to explain different options for further treatment and answered any questions I had. It was a joy to have a cleaning done by her. When Dr. Kingston came in he was laid back but so proactive with his stance on oral care. He uses the latest technology to find cavities and your x rays are done instantly with pictures on flat screens. I haven't been to a dentist in a while but really wish I found this office sooner. If you are apprehensive in having dental work done or have been putting off regularly scheduled cleanings run don't walk to this office.
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