I want to start by saying that I was seen by Dr. Bachman who did a good examination, was very helpful and answered all my questions. After the exam I was handed off to a lady who was to help me with choosing frames and lenses. The selection was small and when I told her I would like to have my prescription and shop around she immediately changed from pleasant to rude. While at another eyewear store later that day I found out that 20/20 Eyecare had reported to my Vision Insurance that I had used my annual lens and frame benefit thus locking me out of using my benefit elsewhere. this was in my opinion done on purpose or at least due to someone not doing their job, either way it was unprofessional and inconvenienced me. I will not return to 20/20 Eyecare.