I've been a patient since 2002 and have referred many to 34th Street Dental. I've been going there for so long, I noticed that I would rarely have the same dentist twice. It never bothered me too much until this time.
Two years ago, I had a crown put in. Part of it cracked last week. I was told that the dentist could fix it for $900 (a break from $1,000) since insurance wouldn't cover the same work twice in five years. He said that if he had done originally it he could give a better offer, but the dentist who did the work is no longer there, so he can't.
My problem is this: why am I -- a loyal patient -- being penalized because 34th Street Dental switches dentists so frequently? Why wouldn't the company stand behind it's work?
I am considering cancelling my appointment next week and moving my business to a dentist who'll be there for the long term. Not happy with this business practice.