My mother's car was towed to this location for issues. The representative Jamel contacted her and said she needed a transmission and it would cost $4200.00 for her 2000 Mazda 626. My mother decided not to use this location and had her car towed home. Prior to AAA tow guy bringing the car home, he conducted a "walk around" and noticed the Catalytic Converter had been cut from the car. He immediately contacted my mother and AAA service members' help-line. My issue with this location is the suspicious activities that occurred, while the car was in their possession: 1. My mother had her catalytic converter replaced at this Prosperity Church Road location, less than 3 month's ago. 2. The manager James stated- the location is not responsible for vehicles after the owner deny service. 3. My mother received a call asking what her plans for her car were. 4. The manager James suspects the catalytic converter was removed the same night my mother received a call from an employee at the Prosperity Church Road location. 5. The AAA tow truck guy was told by Jamel that my mother was not going to keep her car. We have filed a police report on this location, and AAA help-line will also investigate.