77.8% would refer friends and family to us

5 stars Verified customer

The front desk guy Greg was super awesome , the tech were outstanding & cleaned up after themselves .The really know how to assist their customers , and are extremely polite .

5 stars Verified customer

Having to replace your transmission can be a very stressful situation. AAMCO was excellent in their service.

1 stars Verified customer

I dropped my van off on Friday, October 20. On Monday, the 23rrd, I was called with an estimate & told my van would be ready October the 25th or 26th On 27th I called for an update and was told I'd be called back in 5 minutes. I had to call them back afte 20 minutes. At least they agreed to reimburse me for a rental car for the second weekend. When I called on Monday, October 30 I was informed my transmission had been remove & shipped to the Cave Creek Shop. John informed me on that date that "someone had dropped the ball", hence the delay. I called Tuesday morning October 31 & was informed that the transmission was being installed. I was called at 3 pm that day to tell me the work was complete.

My suggestion is that you take your ball & vehicle elsewhere, Miserable communication & customer service,

1 stars Verified customer

I did not have a good experience with this shop and wouldn't refer a friend. I went in with cold A/C and left with no A/C I had to pay to add Freon back in the car it was all removed by AAMCO just terrible service

5 stars Verified customer

Awesome in every regard!

1 stars Verified customer

After spending 3000 worth of repairs for a suspension on my car, weeks later the car is making a loud terrible grinding sound coming from the front of the car and the brake light came on the console. I took my car to the dealer and dealer showed me that the bolts holding my suspension on had only been hand tightened not Wrench tightened by the AAMCO mechanic, so the front right suspension of my car came off damaging the brake which cost another 500 that the dealer had to repair.The dealer mechanic showed me the untightened screws. Which caused the brake damage.When i brought the recite to the Aamco manager John Singleton He said he would get right back to me,well 2 months later and several calls to John Singleton the AAMCO manager He never called me back.So now I am taking AAMCO to court for the brake damage they caused to my car.

NEVER EVER USE THIS COMPANY THEY LIE CHEAT AND STEAL FROM THEIR CUSTOMER'S AND YOU WILL END UP WITH MORE DAMAGE TO YOUR CAR ONLY TO HAVE SOMEONE ELSE YOU MUST PAY TO REPAIR THE DAMAGE AAMCO WILL DO AND END UP IN COURT TO GET SOME OF YOUR MONEY BACK.RUN RUN RUN FROM THIS COMPANY NOT TO MENTION MY CAR COULD HAVE FLIPPED OVER WHILE DRIVING KILLING OR INJURING ME OR COUNTLESS OTHERS!!!!!!!!!! RUN

5 stars Verified customer

I needed a simple transmission service, and the price l paid was very good compared to other places. I did ask for a quote for front brakes, and of coarse was quotes a price higher than I wanted to pay, but was on par with other reputable shops who do quality work. I was shocked to learn that AAMCO still offers lifetime warranties on re-manufactured transmissions, and the premium for this warranty is just 1/3 more then the cost of a standard transmission with a 2 year warranty, which for us who hold on to cars more or drive a lot it is a great deal. I found this location to be honest and saw that they did not try to push unnecessary repairs on to customers

4 stars Verified customer

Technician explained exactly what was going to be done. They would not do anything unless it was necessary. I thought for the service that I received it took a bit long, however I believe it was done correctly.

1 stars Verified customer

This place is a fricken ripp off they talk to you real nice screw you the end yes you john bull shitter down town phoenix location

1 stars Verified customer

If I would of known you guys charge 100 per hr for labor I would of figured out how to do the repairs myself 600 dollars just for labor is crazy I felt ripped off thinking a total bill of 854.00 would of been mostly for repairs nope 600 just labor and I was told labor was that much after work had been completed. I feel ammco is just a sham. I will do two things after my experience here I will 1 never go back , 2 ADVISE PEOPLE NEVER TO GO THERE

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