What others had to say

5 stars Customer since 2011

I have been visiting Advanced Vision care for almost 10 years. Dr. Matthews is knowledgeable and caring. He really likes his gadgets and it makes it very easy to get in and out with an accurate prescription. Heather is best optician I have ever worked with. If you just ask her what glasses she recommends for you, she can, because she knows her stock. I won't go anywhere else!

2 stars Customer since 2011

I feel that I am in and out. that my eye problems are not addressed as being important. You do not work with United Heath Care, and being on Medicare and on a limited income your office just doesn't care. I will be looking for a Doctor who cares about my issues and will work with my insurance.

Advanced VisionCare replied:

We're sorry you weren't satisfied with your experience in our office. We're sad to lose you but we do understand that you want to go to an office that takes your insurance.

5 stars Verified customer

Friendly staff and great selection of frames.

5 stars Customer since 2011

Dr. Matthews is so great.

5 stars Customer since 2014

Best experience I've ever had for an eye exam. Dr Mathews and staff very courteous and professional. State of the art equipment.

3 stars Verified customer

If I was rating Dr. Matthews, the optometrist, I would give FIVE stars, but Heather the lady who fits for frames, she lacks people skills. It's too bad that Dr. Matthews and his assistant are doing so well, only to end your experience with a blah person! She is the only reason I would NOT refer a friend!

5 stars Verified customer

Everyone was friendly, professional, and very helpful.

5 stars Customer since 2013

Efficient, quality service! Thanks!

5 stars Customer since 2011

I am so glad I finally came to Advanced VisionCare! My previous eye appointments at a different office would take up to 3 hours with lots of waiting. With Dr. Matthews, I was in and out in 1 hour and without having my eyes dialated, what a welcome change. I was very impressed with the diagnostic computers he used and found the staff to be professional and knowledgeable.

1 stars Verified customer

Dr Matthews is awesome... Heather is rude and has no customer service skills. The way she treats people makes it seem like she really hates her job.

Advanced VisionCare replied:

Thank you for letting us know. We're sorry you didn't have a great experience in our office. We hope that next time you come in, things will be better. We appreciate your feedback.

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