94.3% would refer friends and family to us

5 stars Customer since 2017

Great staff and great facilities. They were helpful and thorough in their work with our dog. After prognosis, they gave us our options and support. It was a scary situation for our dog and they alleviated a lot of stress. Only thing of concern was the prices but that is consistent with emergency services like the ones we required.

5 stars Customer since 2017

Alex Molldrem and the entire staff were fantastic: caring, compassionate and empathetic during a trying time with our Maltese Fletcher.

5 stars Verified customer

The staff broke down what was going on with my cat. They kept me updated to how she was doing and it was very reassuring.

5 stars Customer since 2017

The staff was genuinely caring. The doctor was thorough and knowledgeable, and she helped me choose the most cost effective plan to help my sick kitty.

I'm so glad they are available on weekends and nights.

5 stars Customer since 2017

The staff was genuinely caring. The doctor was thorough and knowledgeable, and she helped me choose the most cost effective plan to help my sick kitty.

I'm so glad they are available on weekends and nights.

5 stars Verified customer

Always pleasant and professional.

5 stars Customer since 2017

Price was a bit shocking, but totally worth it for the health of my baby! They took the time to explain everything about the root canal procedure. My dog is a bit protective at first, but they took the time to let her warm up to them and that is a big deal to me.

5 stars Customer since 2016

Not knowing your dog AERC takes the time to ask and review every option of my pets care. As busy as they get they don't push you out the door and do show the care my dog needed.

Thanks AERC

5 stars Customer since 2005

The doctor and staff were great and very informative. The doctor was very thorough in explaining the different options of the procedure that was to be performed on my dog depending upon results of CT scan. She called me during the CT scan explaining things. She sent me home with 3 pages of detailed information on the procedure performed, the diagnosis, her recommendations and the follow up - all of which is so helpful to have in writing!

5 stars Customer since 2015

John was very knowledgeable. He explained and demonstrated what I needed to do to get Gus feeling good again.

After talking to him and Brooke I felt confident on what I needed to do to help Gus heal.

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