My experience was very positive. I initially was late for my appointment; and they were flexible and accommodating. The office staff was professional, polite, and efficient. Dr. Meredith was very thorough in her examinations of each dog. She was respectful, effective in seeking root causes of cited issues via taking blood tests, giving required shots, and in her explanations of what and why her choices were selected. She spent a lot of time on each dog; and established a health plan per dog's needs.
I should note that prior to beginning her examinations; we discussed what I needed for my dogs; and Dr. Meredith shared with me an anticipated list of expenses so that I knew what I would be spending prior to her work. Generally, this financial information is presented after an appointment at check-out time. I was pleased to know that she respected my budget; and that I could negotiate what I was prepared to spend at that appointment. Thank you for such an appropriate process.