80.0% would refer friends and family to us

5 stars Verified customer

Airmasters responded to my emergency service call within one hour, and my A/C unit was fixed within 2 hours of my call. ... Read More

5 stars Customer since 2014

Always on time and excellent service

1 stars Customer since 2015

I was truly disappointed. When the tech arrived to my home I informed him that I had this problem 2 years ago. I also in ... Read More

AirMaster Heating and Air, Inc. replied:

I am so sorry that your were unhappy with our prices. He did give you the wrong price originally but he corrected it with a price of 180.00 which included labor, part & warranty. If you would have called we would have been happy to discuss the price.

5 stars Customer since 2014

Thank you for doing a great job. I have already recommended you.

Margaret Ann Bond

AirMaster Heating and Air, Inc. replied:

Thank you so much for this review!!! We really appreciate the feedback and referral!!! Please let us know if you need anything else!!! :)

5 stars Customer since 2014

AirMaster Heating and Air, Inc. installed a Mitsubishi Mini-Split system in our Media Room in January 2015. We researche ... Read More

AirMaster Heating and Air, Inc. replied:

Thank you for taking time out of your busy schedule to let us know how we are doing. We really appreciate your kind words. Thank you for trusting us with your heating and air needs. Please let us know if you need anything else.

5 stars Customer since 2014

The service advisor seemed knowledgeable of the situation and ordered the necessary parts to get the unit repaired still ... Read More

AirMaster Heating and Air, Inc. replied:

Thank you so much for your kind words!!! We will call you as soon as the part comes in! We appreciate you using AirMaster Heating and Air, Inc. for your heating and air conditioning needs!

5 stars Customer since 2014

I needed a new HVAC system a couple of years back and checked the ratings online. AirMaster's reviews made them look lik ... Read More

AirMaster Heating and Air, Inc. replied:

Thank you so much for this review!!! So glad you love your Carrier Greenspeed!!! We really appreciate your continued trust and confidence in AIrMaster Heating and Air.

3 stars Customer since 2014

I have never had a problem with your service until your visit to fix my ac unit that the capacitor had gone bad on. You ... Read More

AirMaster Heating and Air, Inc. replied:

I am sorry you were unhappy with our pricing. I looked up your record and I do see where you paid 240.00 for the capacitor and 49.95 for the service call (normal price is 89.95). Our technician went directly from our price book and gave you the coupon price on the service call. He definitely tried to help you with that cost. I see you looked up the part online. We do not purchase our parts online and it may or may not be the same exact part. We stock higher quality parts. Our prices are very competitive with others that are in our industry in the Metro-Atlanta area. When pricing our parts we include labor, overhead, stocking fees and the price of the part as we do flat rate pricing. We also provide a warranty so that if this part fails within a year we will replace it covering the part and the labor. If ever you are unhappy with any of services please feel free to give us a call. We are always open to customer feedback as it helps us to help you.