This is the first time I have been disappointed. At the outset, I told her that I would like a serious massage, not a fluff and buff. While her technique was relaxing and nice, it was like a resort massage - just a slow rub down, no attention to knots. Frustrating
I apologize your experience did not meet your expectations at our spa. We take a lot of pride in our therapists and believe that there is more than one here that you could utilize in order to meet your needs. I sincerely hope you continue to frequent our space. I recommend Mozart, Nick, Megan or Bridget. These therapists have spent a lot of time training in more deep specific bodywork.