The people are polite but the doc never introduced her self. It was my first time going to this Vet. I made it apparent when making the appointment that i have not been there before. I mentioned I was referred by a friend that goes there. I gave them my friends name.
Doctor was nice but did not spend much time with us. When we got the estimate for surgery they did not go over the line items or explain the process. Overall not very personable.