The staff were friendly. The service was like any shop in regards to promising you will get your vehicle at this time but seldom delivers. I got my Solara the next day (Saturday) morning with hours of waiting!
Also, it would be a decent thing to show the customer what was done and show the parts replaced! I got my vehicle, did my own inspection to see what was done on it, and quite happy with how it drives now (after $$2,200). Overall, I am happy and this is my honest and straight feedback to date of your newly found shop!