100.0% would refer friends and family to us

5 stars Customer since 2019

Excellent care, kindness itself for my very nervous child.

2 stars Verified customer

Never do what is asked about my daughters teeth

5 stars Customer since 2010

Got him right on time. Staff friendly and knowledgeable.

5 stars Customer since 2021

Zeke loved his visit. Thanks for being so patient with him!

4 stars Customer since 2016

There was a dentist filling in for Dr. Wallace. She was nice, but talked fast and seemed frazzled. Things seemed a little chaotic and the appointment took longer than expected. My child was due for x-rays, but I didn’t find that out until the very end of the appointment. We had spent over a half hour just waiting for the exam and the x-rays could easily have been done in that time. I was under a time constraint, but also felt the hygienist was incorrect in telling me that there was no harm in waiting for the next cleaning to do them. She told me that they hadn’t seen anything on the exam, so it wasn’t necessary to do the x-rays. Just a short time before that, they had found a watch area on my other child via x-ray that wasn’t visible on the exam. I feel that advice was not in my child’s best interest.

I have always had a good experience with Dr. Wallace and her staff, so I wouldn’t want to give a low star rating because it’s not indicative of how I usually feel, but this time around was definitely different, as was the staff.

4 stars Verified customer

We got there today and went to check in and it said to wait in a meeting. Why would you do a meeting in the middle of the day? Do before ya open? Had to wait in lobby. We had to wait. But was only 2 minutes into our time. But still to do that in the middle....

5 stars Verified customer

Gratefulness. It’s incredibly hard to find a dentist to take medicaid due to the amount they pay. Often times the products being used costs more then the reimbursement the office receives. I appreciate the fact that the Dentist cares enough to take of children’s teeth low income or high.

4 stars Verified customer

Everyone was really nice and provided good care. It was a little awkward when they were talking to each other about when they were getting paid and other work things around us during the cleaning, but the care was good and kind.

1 stars Verified customer

My daughter and I had to sit there for 2 hours! Her appointment was at 2:30pm and she didn’t get called back until 3:15. and then another 45mins just to get her teeth done! And they close at 3:30pm so they had to hurry when they had her back there. I feel like they were not professional enough. I even had to ask 2 times what was going on because the first time they didn’t even take the time to find out why she wasn’t getting called back. I will never have her go back there again! They don’t even deserve the one star I am giving them. I have to pick one because it won’t let me not give them any!

4 stars Customer since 2018

I thought my gold was just getting fillings for her cavities but she was actually getting crowns, that’s probably something that should’ve been disclosed. But am happy things are getting done right!

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