My overall experience was up to my expectations as always. My hygienist does such a great job in explaining everything and now recommended a referral based on her point of view and, of course, Dr. Hill's inspection and referral for further requirements.
My one area of disappointment was the acknowledgement when entering the facility and receiving a very curt comment. Nothing about hello.....or how are you.....just "last name" in a very nonchalant manner? Not what I have come to expect from previous times at your business. Heather was always courteous, polite, and pleasant. Not so much with "new team". Might need to be a bit more pleasant.