90.5% would refer friends and family to us

5 stars Customer since 2017

Stephanie is an amazing lash artist! My lashes never looked so full and natural. She’s very professional and extremely talented. I’ll say she’s the best lash artist I’ve ever had. Thanks again Stephanie.

Amazing Lash - El Paseo de Saratoga replied:

Thanks for your 5 star review, Nancy. We will pass on your feedback to Stephanie. We are so pleased you're enjoying your amazing lashes!

5 stars Customer since 2017

Great

Amazing Lash - El Paseo de Saratoga replied:

Hi Cieara,

Thank you for your review. Enjoy your lashes and we will see you at your next appointment.

5 stars Customer since 2017

Diane was amazing!!

Amazing Lash - El Paseo de Saratoga replied:

Hi Natalie,

Thank you for your review and kind words about Diane. We look forward to seeing you at your next appointment.

5 stars Customer since 2016

Thank you for my birthday free eyelash session.

Plus I enjoy raiding your candy jar when checking out!

Amazing Lash - El Paseo de Saratoga replied:

Hi Mary!

Happy birthday! We hope it was a great one. Thanks for the review!

3 stars Customer since 2017

Overall, my experience was good. Van did an amazing job on my lashes. Very grateful to her and her service. The only thing that needs to improve, in my opinion, are the front room staff. They lack professionalism. The first rule in customer service is taking care of the customer. It is not professional to interrupt your conversation with the customer to laugh and talk about other employees.

Ultimately, I was very happy with my lash experience. Which is the whole reason for coming. However, the front reps. could improve their customer service skills.

5 stars Customer since 2016

Raquelyn always does amazing work and this time was amazing as well,

Amazing Lash - El Paseo de Saratoga replied:

Hi Elaine,

Thank you for your review! We are so happy to hear that Raquelyn did a great job! Enjoy your amazing lashes!

1 stars Customer since 2017

Deeply disappointed! Let them know just finished chemotherapy. Lost eyelashes. They said, “ No problem!” Took my money and after 2 hours came out with a few lashes with huge gaps. Asked about the gaps, and they said it was because I️ had no lashes to attach to! Shouldn’t that have been mentioned or discussed prior to taking my money and 2 hours! So unprofessional and dishonest!

Amazing Lash - El Paseo de Saratoga replied:

Hi Michelle,

Thank you for your feedback. We are so sorry to hear about your experience. We hope that you give us a chance .Please give us a call and ask to speak to the studio director so that we can make it right. Thank you again for your review.

5 stars Verified customer

Very professional and caring service

Amazing Lash - El Paseo de Saratoga replied:

Hi,

Thank you for your review and kind words about our team!

5 stars Customer since 2016

She is amazing and beyond professional .

She is seriously making me reconsider joining amazing lash again.

But it was a great last service :)

Thank you Raquelyn you were amazing!

Amazing Lash - El Paseo de Saratoga replied:

Hi Celeste,

Thank you for your review. We are happy to hear that Raquelyn did an amazing job. We will be sure to pass along your compliments to her. Enjoy you lashes!

5 stars Customer since 2016

Love my lashes. My stylist did a great job. The whole process was pain free and very comfortable.

Amazing Lash - El Paseo de Saratoga replied:

Hi Linda.

Thank you for your review. We are so happy to hear that you loved your experience. We look forward to seeing you at your next appointment. Enjoy your AMAZING lashes.

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