90.6% would refer friends and family to us

3 stars Customer since 2017

My experience with her was great. I really liked my lashes but was wanting fuller and possibly more lashes especially since it was my first apt. i was also very very disappointed in the lashes. I followed the protocol for not getting your lashes wet for 2 days and also bought the lash wash to wash them twice per day two times. I got my lashes done on a monday and they were falling out already on thursday.... ughhhh very frustrating.

5 stars Customer since 2017

Megan is grest!

5 stars Customer since 2017

I have been to this location twice. The first time was an emergency and they fit me in with excellent results. The next appointment was a fill and I couldn't be happier. They are very professional, friendly, helpful and knowledgable about the products and what would be best for you and not harmful. They very first place I went too applied lashes that were too large and have damaged my lashes. Amazing Lash has helped me start reversing the damage but at the same time have kept my lashes looking great.

1 stars Customer since 2016

I've yet to have an overall positive experience at your Folsom location. And at my most recent appointment, yesterday, it was even more disappointing.

The front desk receptionist, Tiffany, was unable to pull up my account, quote an accurate amount for my membership, and was discourteous during the entire 20minute event. When I asked to speak to a manager she said that wasn't possible, because no one was on site. I said that I'd like to contact the district office and she said I'd have to find that by looking online for the phone number myself. (Really?) Then I asked if another manager would be available at another store. Again, she told me I'd have to call them, never offering to call herself. Nonetheless, I did call the Loehman's location and spoke to Emily.

Emily was professional, helpful, and took initiative to help me. She alone was able to remedy the situation by saying SHE would call the Folsom location and speak to Tiffany. Emily, and those customer service driven/like-minded, is who you should have representing your business.

I hope Emily is acknowledged for her customer service and her helpful deamenor. It's unfortunate that she is the rarity, in my experience.

5 stars Customer since 2017

I had an appointment on a Sunday at 12 pm. I was running a little behind. And I got lost. The lady on the phone was very patient with me. I really appreciated that. When I got to the studio is was beautiful. All the ladies there were great. They all are really nice. When I was taken back to the room I was a little nervous that the lashes would look ridiculously long and thick like the store bought lashes. But they were not! They are seriously gorgeous. The lashes really look natural. Just longer than the usual and nice and curly. I can't stop looking in the mirror. Aside the fact that the lashes are gorgeous I was so relaxed in the room. I think i fell asleep about 4 times. I would definitely recommend this experience. I will definitely be coming back :)

4 stars Customer since 2017

it was good

5 stars Verified customer

Great experience and great results

5 stars Customer since 2016

Melissa was wonderful!!!!!!

5 stars Customer since 2017

It was my first set of lashes and the experience was awesome!!

3 stars Verified customer

Initially, I was completely satisfied with the beginning set and first couple of refills. Since then, the lashes do not seem to be holding up during the 3 week refill interval which is disappointing.