69.2% would refer friends and family to us

1 stars Customer since 2017

Ruined my lashes. They all fell out.

5 stars Customer since 2016

Gabby is a great stylist!

4 stars Customer since 2017

relatively new to the Westlake local but the conveniece brought me here. My normal lady was out os I was booked with Marina and I must say, it was the best I had so far. She is very calm and did this so super well that I fell fast asleep. The lashes do look great as well and I noticed less fall out so far.(5 days into it)

One thing: please turn the music lower and maybe even have calmer music overall. I see this time for myself as a chance to relax but with this pop/heave beat, it is such a distraction. You can turn this into a different athmosphere altogether. Keep improving your customer service. The desk seems very unorganised at times and with ladies staring into computer rather than greeting the customer coming in, that is not impressive.

5 stars Customer since 2016

Courtney's work is AWESOME!

5 stars Verified customer

Loved my lashes and became addicted to how good they looked

5 stars Customer since 2017

I LOVE Amazing Lash. Mel is fantastic and the entire staff is wonderful. Highly recommend.

Amazing Lash Studio-Westlake replied:

Hi Caroline!

Thank you for your glowing review! We?re glad you love your lashes and can't wait to see you again soon.

5 stars Customer since 2017

Mel is the best. I drive a long way just to have her do my lashes every few wks.. And they stay and look amazing! She also understands it's my "quiet time" away from stress/work and I truly fall asleep every time....she's so gentle that you get sleepy! Highly recommend her.

Amazing Lash Studio-Westlake replied:

Hi Jeanette,

Thank you for the glowing recommendation! We are so glad you love your lashes and we appreciate your business. Thank you for coming to our salon and we look forward to seeing you each month!

5 stars Verified customer

I had Kenya, she is a keeper!

Amazing Lash Studio-Westlake replied:

Hi. Thank you for your glowing review! We?re glad you love your lashes and can't wait to see you again soon.

5 stars Customer since 2016

I was a little skeptical because of some of the older reviews - but called and found out they had a new manager. The new management is really great. Amy did a great job on my refill!

Amazing Lash Studio-Westlake replied:

Hi Gracie. Thank you for your glowing review! We?re glad you loved your lashes, and we look forward to seeing you again soon.

1 stars Verified customer

I tried to cancel after a week and a half of signing up for your membership and this establishment would not cancel even though I stated I was not happy with the lashes and did not want them again. Really? A week and a half?

Amazing Lash Studio-Westlake replied:

Hi. Our mission is to provide each Guest with a custom experience, so we?re sorry to hear you didn?t enjoy your service. Customer satisfaction is extremely important to us. Do you mind calling us directly at 512-872-2734, so we can get some more details about your experience and how we can help you?

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