Ambiance Salon and Spa

Salon

5 stars 184 reviews

1728 West Hwy 192
Suite 1 London, KY 40741

(606) 330-0030

http://www.ambiancesalonandspallc.com/

Mon - Tue: 10:00AM - 8:00PM

Wed: 10:00AM - 5:00PM

Thu - Fri: 10:00AM - 8:00PM

Sat: 9:00AM - 3:00PM

Sun: Closed

About

Welcome to Ambiance Salon & Spa! We thank you for visiting. Day to day life can be stressful for all of us. We all have responsibilities everyday. We take care of our jobs, our children, our loved ones, but some times fail to care of ourselves. At Ambiance Salon & Spa we are here to help you calm your world...

Services

Blow dry - styling
Body Treatments
Body Waxing
Braids
Brazilian Bikini Waxing
Brazilian Blowout
Bridal Styling Services
Chemical peels
Color Correction
Deep Tissue Massage
Eye Brow Design
Eyebrow Tinting
Eyebrow Waxing
Facial Waxing
Facials
Hair Color
Hair Extensions
Hair Treatment
Haircut - Children's Cut
Haircut - Men's Cut
Haircut - Women's Cut
Highlights
Hot Stone Massage
Makeup
Massage
Men's Services
Microdermabrasion
Microdermabrasions
Nails - Manicures
Nails - Pedicures
Pre-Natal Massage
Reflexology
Skin Care
Styling - Updos
Swedish Massage
Waxing

Languages

English

Payments

American Express
Cash
Check
Debit
Discover
Mastercard
PayPal
Traveler's Check
Visa

Staff

Mary Claridge

Certifications & Memberships

97.3% would refer friends and family to us

2 stars Samantha E Featured review

Appointment time was for 10am on a Thursday, with Cilia, it was my first time ever going so I arrived 10-15 minutes early. My stylist did not arrive until 10:15, I understand we're all human but never once did I receive an apology from anyone there for having to wait (almost like it was "normal").

After deciding what would look best, the process began around 10:30am. I received high and low lights, a cut, blow dry & style. My hair to begin with was mid neck length and I was only getting an inverted Bob style, my hair should NOT have taken until 1pm. I am thankful that Cilia did an awesome job, but I am not pleased with her unprofessional ways or how long it took. I was her 1 & only client until 1pm.

I did leave her a nice tip for the great skill & service she did provide but I will NOT be back.

-Disappointed Customer-

9 years ago

Ambiance Salon and Spa replied:

You are right Samantha, I was 10 minutes late that morning. I had to run pick my sick child up from school and take him home. I apologize for your wait. I should've called the salon to let you know but I thought I could make it in time.

You were indeed my only client til 1:00 and that was on purpose. I book at least 2.5 hours for every double process color client. Booking that way ensures that I allow plenty of time to do a good job. I also like to give a really good consultation so that I can give my clients exactly what they want every time. The inverted bob is actually a pretty technical haircut and I always go back through and check each haircut I give because I want to make sure that it's even and I've done it right.

I put 100% into every service I offer here at our salon. I love my job and I love my clients. I'm sorry that you feel like it took too long but I don't cut corners. I feel like if someone is going to trust me with their business, I want to pamper them and do the best job I can.

I'm so glad that you love your hair. It was nice to meet you and I appreciate what you told me about my puppy. It really helped.

5 stars Anonymous Verified customer