We were at the vet for over an hour. The wait was extremely long, and the process felt very rushed when they discussed things with us. When we finally received the invoice, it seemed like the vet added all of these extra items just to make extra money. We went for a simple ear infection and they tried to bill us $350 for testing, steroids, and all of these items that felt were not needed. Finally, our dog is a nervous dog, he has been through a lot with transitioning to a new country, and what dog likes the vet? Well, he suggested we had a nervous dog and they needed to muzzle him, and stated that we should be careful with him around children. Meanwhile, our other vet never needed to be muzzled, they were very transparent with the treatment process, it did not take an hour of our time. Also, our dog does great around kids & judging a nervous dog at the vet's behavior is unprofessional.