93.3% would refer friends and family to us

5 stars Customer since 2017

The staff and Dr. Cruz are all so nice and love animals. They always take great care of my senior dog!

2 stars Verified customer

the people where nice enough and the doctor seemed friendly, but there where some red flags that i just didn't like about the way they did business. 1st they put my dog and me in a private room. GREAT. next they came in and told me they where going to take my dog and examine her in a separate room with out me there. Saying it was because of covid. I agreed but didn't like it. Next the doctor came in to talk to me about the exam. If it was covid the reason they separated the dog and me then why is the doctor in the room talking to me. Then I found out the real reason for separating us They asked me to pay for the visit and when pulling out my cc card the person said my dog will be return as soon as my payment goes through. WHAT YOUR HOLDING MY DOG RAMSOM UNTIL I PAY WTF NEVER TO RETURN IM A PROFESSIONAL NOT SOME SCUM BAG THAT LOOKS LIKE I CANT PAY

2 stars Verified customer

We were at the vet for over an hour. The wait was extremely long, and the process felt very rushed when they discussed things with us. When we finally received the invoice, it seemed like the vet added all of these extra items just to make extra money. We went for a simple ear infection and they tried to bill us $350 for testing, steroids, and all of these items that felt were not needed. Finally, our dog is a nervous dog, he has been through a lot with transitioning to a new country, and what dog likes the vet? Well, he suggested we had a nervous dog and they needed to muzzle him, and stated that we should be careful with him around children. Meanwhile, our other vet never needed to be muzzled, they were very transparent with the treatment process, it did not take an hour of our time. Also, our dog does great around kids & judging a nervous dog at the vet's behavior is unprofessional.

3 stars Verified customer

Good place for vet care.

5 stars Customer since 2021

Got my pet in right away! He is now eating

5 stars Customer since 2021

The doctor was professional & all of the staff were helpful & polite

4 stars Verified customer

Always taking really good care of my animals but always last minute "extras" that "slipped the mind" that make the bill higher.

5 stars Customer since 2007

Dr Cruz and his staff always takes good care of my almost 16 year old golden retriever. He has been her veterinarian her whole life with me.

He is very friendly and takes time to answer all of my questions. You can tell that he is a dog lover.

5 stars Customer since 2021

Dr. Cruz and his staff were friendly, honest and thorough in examining our dog.

5 stars Customer since 2003

Always love & care!

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I went in for an annual eye exam & also decided to get fitted for contacts. The doctor & staff was very friendly and patient with me throughout the process, provided helpful tips, recommendations & encouragement as they could see I was having difficultly. I would recommend their services if you are in need of an eye doctor or family optomotrist
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