Yesterday was our first visit. I was extremely impressed! We have tried several offices over the years with our pets. And your office was the most impressive by far! The front desk staff was courteous. And I loved the glass doors in the rooms where complete visibility is possible. It eased my fears of going to a new vet because I could see what was going on behind "closed" doors. The tech Stephanie was great with our new puppy. And the doctor was amazing with the puppy as well as my 4 children who were curious about what was happening with their new dog. I love, love, love, that they showed me what they were going to charge before they did anything! That eased my fears of the bill at the end. That is the biggest anxiety for me is not knowing what it will cost until I go to check out. I was so thankful they reviewed it with me before anything was administered. I will be back for sure!