The customer service is excellent. I always have an excellent experience. I was kept updated when the procedure was completed. I always know my pets are in safe hands.
I did not appreciate leaving without the needed to care for the pet. I could not find a collar anywhere and it has been very hard to watch him not lick his sutures. It would be nice to have the needed to care for the pet- happy to pay as well.
Also, this is the second time the leash/collar got chewed. These collars are not cheap and so I was bit disappointed.
But the care and customer service is exceptional.