The vet and the assistants offered to do a whole bunch of procedures that were not yet due for my pet, and they did not seem to know what they asked us to come in for. The original price gave me a bit of sticker shock, due to all the unnecessary procedures which were performed on my last visit only 3 months ago. Almost every time I have gone there I felt as if the staff were not familiar with my pet's medical history although this is the only vet I see. It feels very non-authoritative, and it is confusing. I wish the vet not the assistants would further explain and clarify each individual procedure before they are done, and pull up and review my pet's previous medical history before considering procedures to perform. Honestly they seem rushed when they are in the office with us. They do have a good bedside manner and seem friendly.