I had a great haircut overall and saw a different stylist as I normally see Autumn (on maternity leave). However, I did want to share some feedback about the way I was treated for the first half of my experience. As I sat in the chair, the stylist first asked me if I had washed my hair that day. I told her I did and let it air dry as I walked out. Not sure what it was, but she disagreed with me and told me that there was something in it and it needed to be washed. That was fine with me but I wasn't expecting the following questions about my hygiene while she was washing it. She proceeded to ask me how often I shower and when, which I told her. This made me feel really disgusting and not to mention it was in front of other clients. I've been a client with Autumn for over three years and have never been treated this way or asked these questions.
I tried not to let her questioning taint my experience and tried to move on, but I couldn't shake the questions she asked me. Also while she was drying my hair, she went on to tell me how dry my hair was and how I needed to use different products to protect it. I'm all for recommendations but in this instance it just felt more as a pile on to my gross hair from the beginning.
As I mentioned, I had a great haircut but I did want to share this experience and feedback. One of the reasons I go to this salon is for the incredible service I've received and the way I feel afterwards. However if I was a new client, I probably wouldn't come back based on this experience.