Your prices of color and cut are too expensive for fixed income customers. I was a long time customer and when my last appointment for one process color was $57.00 without tip and I was forced to look for a better price. I don't know what your cut and blow dry prices are but I imagine they must be around $50,00. So that is why I have not been back since Nov 2016. And after my color I asked if I could dry my own hair I was told no. Your business practices have changed. And I miss your former staff!
Kay we just wanted to reach out to you and say we appreciate you as a client. Here at Anthony's et al we strive to make sure that our clients leave here happy and satisfied with their experience. Our color prices have gone up a few dollars over the last couple of years and this is due to the price of color going up for us to purchase. Single process color is $57 with all of our commissioned hairstylist but we do have amazing stylist here that charge around $30 or so for their haircut and styles. I believe that there must have been a breakdown with communication regarding you blow drying your own hair because it is allowed here and we have assigned areas where you are more than welcome to do so. We would love to continue having you as a client and and we appreciate you sharing your thoughts with us and we hope to see you again soon.