When I got to my appointment, they said I was only booked for a partial when I had asked for a full color. My stylist had to leave before she was done with me and had a trainee wash and dry my hair. Not what I expect when I’m paying $155 for something.
Thank you for your business and feedback. I?m sorry that your experience did not meet your expectation. We work hard to provide excellence and value to each and every guest.
I researched your 05/29 visit, and as you indicated you had a Partial Foils on the books at the tail end of the colorist schedule, also as the notes indicated, you must be given extra time because, you are blessed with a ?ton of hair? :D
As I understand the colorist did a thorough written consultation and quoted you for Partial Foil with heavy density + toner and the price, as it is a part our ritual. She stayed with you to make sure of your satisfaction before the Jr. Stylist took over only to style your hair. (approx. 1hr. beyond her schedule)
One of our managers will reach out to you to by phone to find out how we can improve your experience at Aria Salons in the future.
Thank you again, MK