Love my stylist and she keeps me coming back!! My complaint is the salon. For the area and compared to other Aveda Salons I have been to, this one in particular is very much in need of a face lift. When spending Aveda prices, you expect a spa like facility.
Here you find quite the opposite. The stations are too close together, no partitions to separate one client from the next. The mirrors at each chair have raw edges and have probably been there from the 70's.The stylists have cabinets that belong in a college dorm. Not a clean feeling in any way. Behind the cashiers counter, there are product bottles tipped upside down to (I am assuming) refill other bottles. The stylists have to use these small ceramic bowls for color mix that look like they came from a dollar store. They kindly offer you something to drink, but instead of bringing you out a cold bottled water, you are offered a glass that makes you feel like someone ran into the break room and grabbed it from the cupboard. With hairsprays being used, nobody wants to drink out of an uncovered cup.
The footstools used at the sink tip extremely easily.
I honestly have considered leaving simply because of the atmosphere. For Aveda, they really need to step up their game! Especially for the upscale area they are located.
When we get a chance to get our hair done, it is so often a Mommy break, a day off from work, or a treat to ourselves. For this reason and because of the Aveda prices, I am having a hard time spending my money here or referring anyone. It gives a client the vibes that their profits are used for the owners benefit only. The stylists would certainly love their jobs more if working in a nicer environment which in turn gives positive vibes to their clients.
WOW, I guess we won't be furniture shopping together ANONYMOUS!!!
Aria Salons is one of the top 10 percentile Aveda LIFESTYLE Salons in the country, Top 200 Salons in North America, 7 years running. Business of Excellence awarded by the Alpharetta mayor's office, 4 out of the past 5 years!
With that being said, we are not for everyone's taste and we are okay with that.
Thank you for your business and 5 star rating.