The vet tech I worked with today was great. With new COVID protocol, owners do not interact with the vet. I have often had trouble at vets with getting services that I wasn't advised off (especially the price) and ending up with a larger bill than I expected. I told my vet tech today that I am on a tight budget and needed to be advised of every charge that might be incurred. She was really understanding and my visit bill this time was the lowest I have ever had! Dogs are well and I didn't have to break my budget to get them updated.