I love ARZ, all of the people are great. They do amazing work. My only complaint is the constant increase in prices. There are never discounts and or coupons given to us regulars who are always coming back. You can't walk out the door now a days without you hair costing $150+ for highlights, trim, and blow dry.
Thank You so much for your input! We are thrilled that you are pleased with your services. To address your concerns- we will celebrate 10 years in February and have only raised prices 3 times with the most recent being July of this year even tho the cost of doing business and bringing in education steadily increases every year. We wish our costs would stay the same but sadly they don't! Also I apologize that the following perks have never been communicated to you! We do offer 10% off Birthday discounts to all our guests as well as 20% off your hair in January as a thank you. We also have a referral program where you are rewarded with $20 towards Aveda products for every referral you send in. We do a sample program where you can try our products and then if you decide you love it-you get 10% off your first purchase. If you are a Pure Privilege member (FREE) you can earn 10 points for every $1 spent on Aveda Products and when you reach 7000 points you can get a $75 certificate towards services!!! Pure privilege is also doing bonus points on services in the salon to test that market. Between these and our double points events your points add up fast! We also add 10% value to all gift card purchases of $100 or more at Christmas and Mother's Day. Many of our guests buy the gift cards for themselves and take advantage of that 10% added! We also run Spa specials on a regular basis and we do offer a $20 off $75 card on services that you have never had but want to try. If you are on our email list these event reminders will come to you. Please email me directly at firstname.lastname@example.org if you have any other concerns. We certainly appreciate all our loyal guests and never want you to feel unappreciated!