I thought the techs working there were straightforward and knowledgeable. I thought their approach and handling of both customers and vehicles were professional. Their turn-around time is very good. Their prices are fair and in line with rest of auto service industry. Their waiting room is well-lit and neat. They do have a small concessions area for snacks and a well maintained restroom.
I think it would be very helpful as customers walk in to see a visual catalog of 2 or 3 tires available for the most common makes and types of vehicles.
This way customers can have a much better understanding of treadwear, handling, temp ratings.
It is wonderful they carry Michelins and Bridgestones. These are for the most part the 2 most common manufacturers of tires here in the USA.