In scheduling my appointment, Keisha was super helpful in finding a time that worked for me, and collected enough information over the phone so that I didn't have to sit down and do a bunch of paperwork as a new patient. During my appointment, Amber and Dr. Appy were helpful about answering questions and efficient in moving through all of the tests/entering medical history and information. They were friendly and patient in finding the right contact lenses for me, even at 5pm on a Friday! The office was comfortable and welcoming, and I had a positive experience with each staff member I interacted with. There's also a great little kids' area, which I can imagine is amazing for little ones who may be nervous about going to the doctor. Wonderful experience overall, and would definitely recommend to friends and coworkers!