95.5% would refer friends and family to us

5 stars Customer since 2021

Excellent. Great service and knowledgable staff and excellent doctor.

5 stars Verified customer

I'm grateful they are there when needed. Everyone is caring and helpful.

5 stars Verified customer

Friendly, caring staff and veterinarian

Luckily it wasn’t too busy and the wait time to be seen was pretty quick

It’s been years since I needed to use urgent care services . Very happy with the service I received for my 5 month old kitten.

5 stars Verified customer

Friendly, caring staff and veterinarian

Luckily it wasn’t too busy and the wait time to be seen was pretty quick

It’s been years since I needed to use urgent care services . Very happy with the service I received for my 5 month old kitten.

5 stars Customer since 2021

When I adopted my dog three years ago from Mission Viejo Animal Shelter, I noted the Animal Urgent Care facility next door. When my dog started having seizures late at night, I called Animal Urgent Care and they said to bring him right in. Wonderful experience. Very caring staff. They kept him overnight and called me through the night to keep me updated on his condition. Dr. Eileen Ng is absolutely the best!

5 stars Customer since 2021

Drove almost 2 hours from the Palm Springs area to go to this urgent care based on it's high reviews. Dr. Cross and staff did not disappoint. The facility was clean and calming. The staff were professional, knowledgeable, friendly and very considerant of my dog's needs along with his fear aggression.

The long drive was very worth it.

Thank you Animal Urgent Care of South Orange County!

5 stars Customer since 2003

Very caring care givers

2 stars Customer since 2021

My dog Bruce was dry heaving on and off for a few hours in the middle of the night. No vomiting just dry heaving. When I googled symptoms online the main issue that popped up was gdv/bloat. I called urgent care and they said they had availability. I said I wanted to monitor him a bit more and they said ok. Then they called me back saying I should bring him in if he’s dry heaving as it could be serious so I got scared and did.

Their list of tests and treatments came out to be $1,200+. I explained the symptoms over and over again. No diarrhea, no committing, just dry heaving heavily and they wouldn’t give any clue or possible explanation until I selected they performed tests. They said an X-ray would determine if he did have bloat or a foreign object stuck in his throat so I said ok but was hesitant bc he didn’t have any eating issues or nausea or diarrhea. Eventually I agreed and the results showed nothing. I agreed to the anti nausea and anti inflammation injection which helped. But after that they just said they don’t know what’s wrong but I can take him home to monitor. No other possible explanation or anything. They were suggesting pancreatitis which I knew it wasn’t bc he was want showing any signs of that. It felt like such a waste of time and money. Yes the injection was worth it bc it helped his throat be less inflamed but the X-ray was ridiculous in cost and results and lack of explanation.

When it was finally morning and I was able to speak to my friends who were dog owners, they informed me that kennel cough was going around and asked if my dogs been boarded or been around a lot of dogs recently. My dog went to day care last week and that explains it. He’s vaccinated but can obviously still get it.

I wish the vets here took the time to ask me questions behind his basic symptoms to explore other possibilities. They were a bit cold and matter of fact and wouldn’t ask questions or give me any response unless I chose a test or for them to do. It could’ve been so simple. If they know he’s dry heaving and kennel cough is a possibility that isn’t super serious esp since he’s vaccinated, why did the vets fail to ask if he’s been around other dogs lately but instead pushed these expensive and pointless X-ray. They even said bloat isn’t common in small dogs which my dog is. So for me to go home after spending $700 with zero answers is infuriating.

5 stars Customer since 2021

Very prompt care. Accurate assessment

5 stars Verified customer

Great doctors but too expensive.

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