I had a great experience with this clinic. The receptionist was friendly, helpful,and professional when I called to make the appointment for my cat. She was knowlegeable but not pushy as we discussed what was needed in terms of vaccinations and licensing as a new resident in CO. The tech and the vet were both friendly, personable and genuinely interested in the welfare of my cat and myself, taking time to answer my questions and giving helpful suggestions on what was best for my cat as he adjusts to apartment life. The clinic was clean and attractive. All in all it was a very relaxed and pleasant visit. I would highly recommend this clinic!