Came in for base color (darker blonde) and trim; asked for base color to be matched closely and highlights to be preserved; color developed as dark auburn - original color was not in the auburn family at all; lighting in the salon didn't reveal how off base the color truly is from what was requested - shocked when I got home. I have been trying to lighten it with intense washings & lightener - with no luck. Hopefully this will fade quickly. Highlights disappeared as well. The trim was successful - the only reason for 2 stars. I will probably not return.
Once again Lindsay listened to my needs/concerns and baby-stepped me through my haircut yesterday. I really feel comfortable with her; she tries hard to hear me and then does a great job continuing to communicate about the cut while she is doing it to be sure I'm still OK with what she's doing; I really appreciate that! She also booked me another appointment for 1 week in case there is anything she needs to tweak for me; she's very conscientious and cares about my comfort and happiness with my haircut!! I will continue to seek her out every time I need my hair cut/fixed; her patience with me far exceeds any stylist that has cut my hair before!!
I really love the dental assistants they are friendly and they take time to answer any and all questions or concerns we may have. Its always a pleasant experience. The office staff are great and the office is clean and we are never waiting to long to be seen. The dentist is nice and really knows what she is doing. She explains what she is doing and gives us proper direction for care of our teeth.