99.7% would refer friends and family to us

5 stars Verified customer

Always pleased!

5 stars Verified customer

As always, Bill provides highly accurate estimates, and excellent service.

5 stars Verified customer

Auto Surgeon was quick, thorough, and reasonably priced. Bill genuinely listened, provided accurate feedback on what I said was wrong with my car, and discussed the possibilities with me realistically, which is important for me because I have an old, obsolete model vehicle. Also, their storefront sign quotes always makes my day better when I'm driving by.

5 stars Verified customer

Great attitudes and personalities both over the phone and in person

5 stars Verified customer

I ALWAYS receive Excellent service at Auto Surgeon! We have been customers there for over 15 years! And that I often receive a loaner vehicle while mine is there for service is an added bonus! I HIGHLY RECOMMEND THE AUTO SURGEON!

1 stars Verified customer

Bill and his crew are always very helpful. They do good work and are reasonably priced.

Auto Surgeon Inc replied:

Dear anonymous, Thank you for the kind words. I can only think the one star was a mistake............Bill

5 stars Verified customer

Service was as it has always been since I became a client in the 1980's,competent, through and professional.

Auto Surgeon Inc replied:

Thanks Earl, nice to see you again. b

5 stars Verified customer

See my review on Yelp! http://www.yelp.com/biz/auto-surgeon-lansing?hrid=pBkZ-PVaYKdFS4rwJYa6xQ

Auto Surgeon Inc replied:

Thanks Ray, Haven't seen it but ,We are here to help.......b

5 stars Verified customer

I've always been happy with the service at Auto Surgeon, but I think this one went above and beyond. I had my exhaust replaced and an oil change done. Even though I didn't have it with me, Bill said I had been sent a coupon for a free oil change and didn't charge me for the oil change. They also saw that my tires needed to be rotated and did it free of charge. While getting something done for free is GREAT.... the part I really like is just looking and seeing that something needed to be done and just did it free of charge. Bill and the guys are GREAT! Their work is outstanding and their customer service is second to none. THIS is what keeps me coming back.

Auto Surgeon Inc replied:

Thanks Tracy, always here to help......................b

5 stars Verified customer

Always fast, thorough, and honest.

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