228 Dedham St
Norfolk, MA 02056

Mon - Fri: 8:00AM - 6:00PM

Sat - Sun: Closed

88.9% would refer friends and family to us

2 stars Verified customer

My vehicle didn't pass inspection- I was told it needed a safety repair on the pass. side. I asked for a verbal estimate. They wouldn't give it to me. He wanted to get it on the lift to 'look at it.' I needed an idea of what it might cost. I told them that I might need to save the money. He promised an email estimate- I only got one after asking 3x. BUT, 2 other garages gave me verbal estimates ON THE SPOT. AND, the mechanic that fixed it, said it was the DRIVER'S side! Add to that- Orlando's estimate was $500 more than what I ended up paying. When I went back for the sticker and they sked where I repaired it, they were rude and dismissive. I was their customer for several years but I'm done. This last time was it. They were condescending to me and now I wonder if I have been swindled for the repairs I have had them do in the past...

4 stars

At all times they have been right there for me and my wife, if i have a problem Kurt takes care of it very efficianly, and when their done with my car/suv nver had to return to get work finished,it's like one stop shopping.Great place very reasonable pricing.Go there you will be pleased

4 stars Verified customer

they went the extra mile to make sure everything done

4 stars Verified customer

everyone is very nice, reassuring and friendly. They seem to go out of their way to help where ever they can. I admit, I wasn't happy about the price, but I trust them to fix my car correctly and that is we all need... someone to trust. I do recommend their services.

5 stars Verified customer

Always friendly , quick and efficient !

With a clean warm waiting area :-)

What more could you ask for?

5 stars Verified customer

Work was done quickly and efficiently, as I waited on-site for my car. No problems at all with the time it took, and I assume all the work was done properly, as usual.

5 stars Verified customer

Always have excellent service. Staff is always very friendly and helpful.

5 stars Verified customer

I was able to bring my truck in last minute due to an emergency. They brought my truck in and worked on it in between their other work and had me out in a few hrs. The truck works great and tom in the office was very professional.

4 stars Verified customer

Delighted with the work Thanks again

John

5 stars Verified customer

Orlando's takes great care of my family's vehicles. They always provide fast and friendly service. I can really trust that I'll be provided with good honest work everytime I visit.