While I was very impressed with the service itself I was not with the interaction with staff while checking out. The last time I had my vehicle in there were several things detailed as in need of repair. I was also given a quote for those repairs and it was well beyond my means at the time. I was forced to compare prices with other shops. I found a place that was able to complete the same job for over $300 less than you quoted me. Needless to say I took my business there instead. While paying Friday for my oil change I was asked, "so, basically you have us diagnose it and then you take it somewhere else and pay them to fix it?" I was appalled and offended by this. I was so caught off guard that I barely knew how to answer. Yes, if your prices are not comparative, of course I will go somewhere else. And frankly, after being talked to that way while attempting to PAY for a service, it is very unlikely that I, or my family, will ever seek service from you again. We have always had great service and customer service from you and this was all very shocking and extremely disappointing.