93.6% would refer friends and family to us

5 stars Verified customer

The problem with my vehicle was worse than I thought, however, the service of Auto Shop NW was fine.

5 stars Verified customer

Lauren and the team at Auto Shop Northwest were very helpful with service on our current vehicle and in checking out a used car we were looking at!

5 stars Customer since 2007

I have been bringing our family cars here for over 8 years. Everyone in this business is devoted to excellent service. Recently we had a car shipped and trucked here from Hawaii. Shop manager Lauren took care of every detail and helped make it all work out. I would highly recommend this business if you want a trustworthy place for your car repairs.

5 stars Customer since 2014

My car was overheating when I walked in to this shop for the first time, and they not only saw me immediately and had my car diagnosed within the hour, but they treated me kindly and compassionately. Lauren, at the front desk, is a no-nonsense person who has a good sense of humor; both are traits I like in the person dealing with me during a crisis. No question was unacceptable, and I felt like I understood what was going on with my car better than I've ever in the past. Great service all around! I will definitely be a return customer and, my working at the hospital just up the street, makes this shop very convenient for me.

I highly recommend Auto Shop Northwest!

5 stars Customer since 2012

Amazing, as always! Honest, hard-workers, who take fantastic care of my car! Love you Autoshop NW!

5 stars Customer since 2014

Lauren is always very helpful. Great service and I can trust the mechanics recommendations.

5 stars Customer since 2014

great service appreciated the knowledge and the explanation of the service needed -- Laura was great

4 stars Customer since 2009

Clear diagnosis, prompt appointment, done on time, good recommendation for avoiding the problem in the future. They left my floor mat wet, but, considering all of the debris that was already there, I am not surprised.

5 stars Customer since 2009

You guys are awesome! Great service and customer service every time. Thank you!

4 stars Customer since 2014

Communication is excellent.