My car was overheating when I walked in to this shop for the first time, and they not only saw me immediately and had my car diagnosed within the hour, but they treated me kindly and compassionately. Lauren, at the front desk, is a no-nonsense person who has a good sense of humor; both are traits I like in the person dealing with me during a crisis. No question was unacceptable, and I felt like I understood what was going on with my car better than I've ever in the past. Great service all around! I will definitely be a return customer and, my working at the hospital just up the street, makes this shop very convenient for me.
I highly recommend Auto Shop Northwest!