Everyone is always smiling when you walk in to Aveda so a good first impression. From the reception desk, to instructors & the person cutting my hair, I feel pampered. That is one of the main reasons I keep coming back. Olivia has cut may hair before & is attentive to what I'm looking for from being a good listener, to her professional attitude & making sure I like my hair cut & style. Thanks to all for a good experience!!!