8711 Fidelity Boulevard
Raleigh, NC 27617

(919) 844-9166

Mon - Fri: 8:00AM - 6:00PM

Sat: 8:00AM - 11:00AM

Sun: Closed

99.0% would refer friends and family to us

5 stars Customer since 2016

We were very pleased with the level of care provided during several appointments over a few months span for end-of-life care for our African pygmy hedgehog, especially by Dr. Eckerman-Ross. They provided numerous treatment options, medicine, and ultimately counseling with next steps on how to address our hedgehog's oral cancer. The facility was always clean and the staff very friendly. I would absolutely recommend them to anyone with an exotic vet.

5 stars Customer since 2014

Love this place! We've been taking Cleo, our bearded dragon, here for about 2 years now and wouldn't go anywhere else. We have used them for regular check ups, sick appointments and boarding. All of the doctors are great and always have answers to any questions and concerns we may have. Would highly recommend them to anyone!

5 stars Customer since 2016

You are amazing! Thanks you.

5 stars Customer since 2013

Very professional. Great communication. Very pleased with service we received.

5 stars Customer since 2016

The staff was extremely kind and welcoming!

Dr. Emanuel was very knowledgable and answered all questions I had regarding my pet ferret. She did a fantastic job with little Fergus! He never seemed stressed and was handled with the upmost care. The prices are fair for the service as well. Overall I highly recommend them!

5 stars Customer since 2002

I love that the staff members were very friendly and cared about my pet. I really enjoyed Dr.Johnson taking time to listen to what I had to say about any concerns I might have had about Joey and his well being. He is a great doctor and I am glad my baby Joey (monkey) has Dr. Johnson to care for him. I wanted to thank Dr. Johnson for the little extra sedative for the ride home it made it easier for us to drive and not worry about Joey getting upset. I have one question, Joey is not good about wanting to ride is there anything that I can give him before a doctor visit to make it a little less stressful for Joey and myself? If there is not over the counter meds is there anything I can pick up to give him the day before his visit? Joey really does not like to ride in a vehicle.

Thank you,

Tracy Kozar (919) 698-5054

5 stars Customer since 2014

Would highly recommend for boarding - I knew my best was in the best hands!

3 stars Customer since 2015

I've always had great service at Avian! Wonderful staff and caring doctors. Yesterday I was a little disappointed in that I had called at 11:45 to say I was on the way to pick up meds. I was told they would be ready at 1:00. So I ran some other errands and got there about 1:15-1:20 ish. I had to wait probably 30 or so minutes just to get the meds.

Avian and Exotic Animal Care replied:

Thank you, Ms. Sumner for the review. I agree, it was very busy yesterday and I am so sorry you had to wait. In the future, we can make medications ahead of time if we have a credit card on file. Otherwise, we do have to start meds when you call. Unfortunately, yesterday, we were down to one doctor and had several emergencies. I understand just how inconvenient that must have been for you, but we do strive to triage our emergencies as quickly as possible. Thank you again for the review and know that we will do our best to get things finished for you as quickly as we are able.

5 stars Customer since 2000

Ivan (12 year old male iguana) had somehow injured his left arm and was brought in as an emergency add on as soon as we noticed it on a Saturday morning. Dr. Locke saw him and was very thorough in her examination. She recommended x-rays and pain meds and gave up an estimate before she proceeded. The x-rays indicated a humeral head fracture (shoulder) and she discussed the options with us. Ivan is a big boy and probably would do more harm than good if his arm was restricted by a bandage or cast. It wasn't severe enough to require surgery at this point. We felt Dr. Locke recommended the best option for us at this point in time. He was sent home with Meloxicam and put on Coseqin DS for the rest of his life, which was not unexpected. She didn't try to add on more "stuff" to run up the price. She was very careful and respectful of Ivan (and us) and handled him professionally. Considering she is working there just part time and had never met Ivan before, we were very pleased with her care.

4 stars Customer since 2012

The staff is amazing! Dr Dan is also amazing! My piggie is doing great after her surgery! We rescued our pig, she was almost a year old and she needed to be spayed! It was extremely expensive! If you are going to be a pig owner please spay and neuter when they are babies!

Avian and Exotic Animal Care replied:

Yaay! So happy your little piggie is doing well and thank you so much for the kind words! Sandy