97.7% would refer friends and family to us

5 stars Verified customer

I've been taking my cars to AWS for over six years and I've always had the BEST experiences with this business. The work performed has been done well, timely, and with consideration of my personal time, budget, and safety. The customer service agents are always personable and professional. I will continue to take my cars to AWS as long as I live in Ventura and I will always recommend this business to any and all who ask.

5 stars Verified customer

Work done timely and efficiently. Thorough explanation of all work completed.

5 stars Verified customer

Excellent work happens here! Thanks guys for keeping my ride in perfect working condition!

AWS Automotive replied:

Thank you, Chris! We are so glad to hear your positive feedback!

-Larry and Staff

5 stars Verified customer

Always the best service. They actually care that you get the best service.

AWS Automotive replied:

Thank you, Stephen! Your review means a lot to us!

-Larry and Staff

5 stars Verified customer

Another great experience at AWS. Very thorough inspection and repair of my vehicle.

AWS Automotive replied:

We are so glad that you were pleased with our service! Thank you for leaving us a review!

-Larry and Staff

5 stars Verified customer

Once again friendly, efficient, and helpful service conducted. Larry and Caleb are a great team and highly skilled, knowledgable professionals as are their mechanics.

AWS Automotive replied:

Thank you! Efficient and attentive customer service is our goal, and we are glad that we hit the mark!

-Larry and Staff

5 stars Verified customer

Both Larry (the owner) and Calib (who I believe is the manager) were extremely professional, fair and reasonable in their pricing, and took the time to listen and consider my personal circumstances and concerns without rushing me through the normal process I find at most all other Auto Mechanic Shops.

Their communication was fantastic, and they offered a variety of options for me to choose what I needed and allowed me time to decide what was best for my car, myself, and my family.

I brought the car in by tow on a Friday afternoon, right before a 3 day holiday (Memorial Day), and although they were busy, they did their very best to completely inspect, locate the problem (a faulty distributer), and repair as well as change the oil and make certain everything on the vehicle was in good condition including tightening and replacing scres and bolts which was needed - and they did this for no additional charge. And after thoroughly test driving, they discovered that the washer fluid was low, and toped the resevoir off as well as all other fluids before releasing the car back to me - and this was all done before 6pm so my family could have our only vehicle to drive over the holiday weekend.

I highly recommend them to anyone, as they are honest, do impecible work, and provided me a 3 year warrantee on all parts they installed. Even though they typically use a specific tow company, I had already called a different tow company who prior to my telling him (Mike from Tom's Towing in Ventura) recommended AWS to me and told me that they were an honest repair shop and highly recommended them to me. He couldn't have been more right. I will be returning to them whenever I need any repair work, even though I live in a different city (Ojai) with many repair shops much closer to my home.

David Bawel

AWS Automotive replied:

David, we are so thankful to have customers like you. Thank you for taking the time to leave us such a thoughtful review. We appreciate you!

-Larry and Staff

5 stars Verified customer

Tahoe in for a tire rotation & alignment. Thanks for the service.

AWS Automotive replied:

Thank you, Beth! We appreciate your feedback!

-Larry and Staff

4 stars Verified customer

As I just picked my car up yesterday, I honestly have to wait a while to see if repairs perform as they should, but so far so good. In the meantime, Larry (the owner) was helpful, courteous and communicated clearly during the repair process, which was most appreciated. Was clear upfront regarding cost of each repair item and delivered on time. This is a good and serious automotive shop!

AWS Automotive replied:

We are so glad to hear that you had a good experience with us! Providing outstanding customer service is our number one priority, and we really appreciate feedback letting us know our performance in this regard. Thank you for your review!

-Larry and Staff

5 stars Verified customer

Your service was great--I felt very well attended and was out in great time. I enjoyed visiting with another customer there while waiting.

AWS Automotive replied:

Thank you, Marianne! We continually strive to meet and exceed the highest standards for service, and we appreciate feedback from our valued customers on how we are doing.

-Larry and Staff