94.4% would refer friends and family to us

1 stars Verified customer

My eye doctor was great, however the lady working in the optical department was rude, not friendly at all, and did not appear in anyway to enjoy her job.

Arizona Eye Institute & Cosmetic Laser Center replied:

Thank you for choosing the Arizona Eye Institute & Cosmetic Laser Center. I am pleased to hear that Dr. Cox served you well; we are proud to have her on staff. I sincerely apologize for the impression you received in our optical department, as our opticians are trained and typically eager to be of service. I encourage you to consider contacting my administrator, Mike Harlan, to share any specific details so we can continue to always improve our services, at (623) 975-2020.

You are a valued patient and I look forward to seeing you again.

Sincere Regards,

Emilio M. Justo, M.D., Founder and Medical Director

4 stars Verified customer

An excellent website. Very informative. All the staff that has worked with me have been very nice and professional.

Dr. Justo explains every procedure with depth and clarity. Very charismatic.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms. Broyles,

Thank you for providing us with your feedback about your visit with us. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

I love Az Eye! They are always friendly, concerned, & get me an appointment ASAP. This visit was the longest wait I have ever had - the whole visit took 3 hours! However, this is not normal & I feel that my concerns became their concerns!

Arizona Eye Institute & Cosmetic Laser Center replied:

Thank you for providing us with your feedback about your personal experience. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

All aspects of visit very good.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Mr. Taylor,

Thank you for providing us with your feedback about your visit with us. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

Even though the amount of time seemed too long, I know I received a quality eye examination at your facility and I am enjoying the fact that dreaded glaucoma and macular degeneration is not something I need to be concerned about.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms. Sharp,

Thank you for providing us with your feedback about your experience. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

I sincerely apologize that your wait time in our office was longer than anticipated. We strive to be efficient and to avoid wait times, because we do value your time and understand how important it is to you. Just as important are the varied times needed, and challenging to plan for - when educating patients about their health and impending procedures. Your time is valuable and we hope that any unfortunate wait is made up with the time and attention we dedicate to you for any questions or information you need to be your own health care advocate.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

4 stars Verified customer

Very thankful I could be seen for a problem on short notice.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Mr. Reeves,

Thank you for providing us with your feedback about your emergency visit. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience. Responding to your needs in a timely way is very important to me.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

I was extremely happy with Dr. Cox and your staff. I am looking forward to getting my new glasses. Thank you.

Arizona Eye Institute & Cosmetic Laser Center replied:

Thank you for providing us with your feedback about your vision exam with Dr. Cox. We are very proud to have her on our staff. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

Always the very best service and care. I have been a patient for Arizona eye for 20 years with total confidence in my care. Thank you

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms.Maierle,

Thank you for providing us with your long-term opinion. It really makes my day to read your words. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience. We are proud to have Stephanie on our staff.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

You have a very competent staff, I would highly recommend them to anyone.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms. Luke,

Thank you for providing us with your feedback about your visit. It really makes my day to read your words. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience. We are proud to have Stephanie on our staff.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

Excellent.

Is it a regular practice I see a different doctor at each appointment?

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms. Knox,

Thank you for providing us with your feedback about your vision exam. We are proud to have recently taken on a new, talented optometrist, Dr. Misty Cox.. Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience. We are proud to have Stephanie on our staff.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center