The staff has been friendly and helpful both times that I've taken my vehicle here. The work they've done has been top-notch.
I once took my vehicle to get its A/C fixed at a competitor very close B&R, and they ended up 'fixing' it and over charging me for what was done. And they didn't even really fix it, as it stopped working again the next day. Then I took it to B&R and they actually fixed it for less than the other guys charged for essentially nothing!
I will be bringing my vehicles back to B&R next time I run into automobile issues.