I asked for some deep pressure in problematic areas. Requested a strong therapist over the phone, gave a detailed request to the therapist, but received a slow, light touch massage. Even requested more pressure durning the massage. I needed up to an 8 on a 10 scale. Started at 1, maybe went to a 4.. After the massage I spoke to wishing it had been deeper as requested and was met with what seemed to be indeffrence..
I've had hundreds of massages, I know my issues and what I need well.. I was not listened to in this case, honestly, I feel like a paid for a service I didn't even receive. Previous massages at Balance have been good, not in this case. Hate to leave a bad review, but it's the truth..