I had heard great things about Bankz, so I decided to try it for myself. I was pleasantly surprised when I walked in the door. The building and decor is beautiful and very clean. The waiting area was comfortable and luxurious. I was looking around taking in the beauty during my entire appointment. The staff was very friendly and helpful. Olivia was my stylist and she was so pleasant, professional, welcoming, and nice. I am a little shy and she made me feel very comfortable from the get go. I will definitely be back as a regular customer!