96.3% would refer friends and family to us

5 stars Customer since 2014

gypsy loves dr rosa and all of her staff I would never take my best friend anywhere else in the world then to bay side vet best place around if you love your best friend like I do

5 stars Customer since 2011

Great people and Hawk loves all the attention (treats from Gabbie)

5 stars Customer since 2017

Love the warm courteous staff. They are knowledgeable, customer service oriented and timely. My dogs are so excited when they get to go and get their baths and visit with the staff!

5 stars Customer since 2017

These guys are the best. Very sweet to me and my pet and very patient with my questions.

5 stars Customer since 2016

Quick,easy and efficient.

5 stars Customer since 2011

There are not enough stars to rate the wonderful experience Libby and I always are provided at Bayside. Thank you Chris and Emily for yesterday and making Libby's spa experience so wonderful. She always looks forward to her next experience at Bayside, truly, thank you, Victoria

5 stars Customer since 2014

Excellent care for my cat again. She is so nervous and with you she is manageable! She always feels so much better with your help.Thank you!

5 stars Customer since 2010

Bella was a little agitated but the staff there was very efficient in calming her down. They always know how to handle Bella.

2 stars Verified customer

My husband and I are based out of Phoenix, but keep a boat in the Kona Kai Marina, where we stay for weeks at a time. We have a groomer at a local veterinary office in Phoenix, but knew that we needed to find a local vet and groomer for our extended stays in San Diego. So we were excited to find your office and especially happy to see that you had a groomer. From our experience, groomers in a veterinarian office hold to a higher standard of service and compassion than many of those working in retail.

Sadly, our experience with the groomer at Bayside wasn't comparable to that of our groomer(s) in Phoenix. I specifically requested that our little guy, Baxter, not be shaved or cut too close. Apparently, the groomer did try to call me, but didn't leave a voice mail message. She should not have proceeded without our consent. He has a couple small abrasions and we've had to put a sweater on him to keep him warm.

The front office staff was friendly and professional, and they did a good job with our other little dog. However, since you do send surveys out requesting feedback on your service, I'm submitting this as our experience as first time customers and hoping that you address the issue with your groomer so it doesn't happen again to future customers.

5 stars Customer since 2017

This was my first visit upon the referral of a friend. I am applying for pet insurance and the underwriters wanted a baseline physical and his medical records. He has been healthy and hasn't seen a vet for two years. His brother was misdiagnosed by another vet and was recently euthanized, so my confidence in the previous vet was shaken and I wanted to find a new service. .

My experience at Bayside was great. Everyone was extremely friendly and devoted time to learning about my pet and doing a complete examination. The results were e-mailed were waiting for me by the time we arrived back home. .

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