Seriously poor customer skills from Julie and the other new young girl. Walked in coveted in feces holding a bloody dog, with an app mind you, and we were ignored. No greeting, no compassion, not even a "can I get you a tissue?".... Asked for a copy of paperwork and she opted to argue about why I didn't need it. The young and obviously inexperienced vet tech couldnt/wouldn't answer my questions on meds, just repeatedly read the labels back to me. Been coming here for 35+ years and service has gone downhill to the point that I am going elsewhere. Can't recommend this place anymore.