I am a fairly new patient of Dr. Jill Bussey. I am so glad that my orthodontist recommended me to her because she is so pleasant, professional, personal and attentive to my dental needs. I love being able to watch a movie while she is working. Never have I gone to a dentist or any doctor's office and had the comfort of just lying back and relaxing while watching a movie. Her staff are very professional and very nice also.
Dr. Bussey was warm and friendly for my initial consultation. She did a thorough examination and made sure to address all my concerns, assuring me that we'd get my smile back in good shape in no time. The office staff was cordial and professional, the hygienists were friendly, and the physical space was well maintained. I will definitely be making Dr. Bussey and her team my regular oral care providers.
I have only been once, but I plan to return - beautiful office, nice staff, spent most of the time with the hygienist - she did a thorough cleaning and cared about my comfort - Dr. Bussey is very nice, but I haven't had any dental work done yet.
Dr. Levy was so incredibly helpful and personable. I came in for my eye exam and ironically also had an infection/stye. He was motivated to provide me relief with removing a possibly infected eyelash, writing me a prescription for a medicated eye cream, as well as lots of home remedy tips...and this was all "free of charge" and I only payed for my regular eye visit copay. Also, when selecting my glasses the team was so nice and understanding that I had a budget to stick to and were not pushy.
I was really pleased with the professionalism and the care of the staff at Grove Eye Care. I would highly recommend.
Also, the offering of coffee and cookies is a foster A+ in my book! Those small touches really give a competitive edge and make a difference when attracting clients.
Lastly, on the board walking in there was an adorable and "welcoming" sign greeting all the clients, including returning patients and new patient names to greet them. It was so sweet and I truly appreciate those small details.